Regulatory Bodies

Accredited for your well-being

Regulatory bodies that Leydon Lettings is a member of are completely independent.

Schemes that Leydon Lettings belongs to do not act on behalf of, or have any duty of care towards the company. They are there for you, the clients and customers of Leydon Lettings – students, professionals and landlords.

Adopting these schemes and practices Leydon Lettings aims to make you to feel safe and reassured whilst renting, or letting your property with them. Having access to free, impartial advice and support if and when you need it, as well as reassurance in what they do as a letting agency.

ARLA Propertymark LogoARLA Property Mark

ARLA Propertymark protects and guides consumers, helping tenants and landlords to find and manage their treasured homes. They also work to raise professional standards among letting agents from single branch independents to large national groups, promoting education and qualifications within the sector.

Their service protects consumers and their money by holding their members accountable and empowering customers with knowledge and advice. Their aim is to reassure all of those renting and letting out property with agents who display the ARLA Propertymark Protected logo offer a better service and financial protection for their clients than the alternative.

Over 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands.

Client Money Protection (CMP) LogoClient Money Protect (CMP)

Client Money Protect (CMP) is a client money protection Membership designed to protect client money held by Property Agents and Professionals.

Their service protects money from landlords and tenants in the event that an agency misappropriates the money held in the course of running their business.

Gained through UKALA Accreditation.

Deposit Protection Scheme (DPS) LogoDeposit Protection Scheme (DPS)

Deposit Protection Scheme (DPS) is a scheme that protects tenancy deposits for an assured shorthold tenancy (AST).

Their service protects tenants deposits and introduces standards for how deposit disputes are handled with landlords.

Home Stamp LogoHome Stamp

Home Stamp is the official university service for helping students find good quality private accommodation in Canterbury.

Their service is a not-for-profit organisation managed by seven board members: Kent Union, University of Kent, University of Creative Arts, UCASU, Canterbury Christ Church University, CCSU, and Canterbury City Council.

When you are living in a Home Stamp registered property, you are protected by the Home Stamp Code of Standards which are there to ensure that registered landlords and agents manage and maintain their properties to a good and safe standard for student tenants.

This means that should you have a complaint about your landlord or agent, or you think that they might be in breach of the Code of Standards, you can make a formal complaint to Home Stamp which they will then investigate for you on your behalf.

Information Commissioner’s Office (ICO.)

The ICO is the UK’s independent body set up to uphold information rights. Their role is to uphold information rights in the public interest.



National Landlords Association (NLA)

The NLA is the leading independent national organisation for the 1.4 million private-residential landlords in the UK.

Its 20,000+ member landlords range from full-time landlords with large property portfolios, to those with just a single letting.

The NLA lobbies the government at all levels on behalf of its members and the wider landlord community. Based at its head office in London, the NLA has a network of local representatives and branches throughout the whole of the UK.

Residential Landlord Association (RLA)

The Residential Landlord Association (RLA) is the leading voice for landlords in England and Wales. The name goes back to 1998 but their roots and experience go back decades to make them the UK’s first national landlord association.

Owned and trusted by it’s members, they represent over 30,000 landlords with a combined portfolio of more than quarter of a million properties.

They offer their members a wide range of vital business services including advice, protect, information, education and a powerful voice (representation) in government.

Sage Agent LogoSafe Agent

Safe Agent is a scheme that endorses companies that protect their landlords’ and tenants’ money through client money protection schemes.

Leydon Lettings is a member of the CMP scheme and Safe Agenct recognises this.


Southern Landlords Association LogoSouthern Landlords Association (SLA)

The Southern Landlords Association (SLA) can trace its roots back to 1974 when a group of landlords in Brighton banded together to represent their views with the local council.

Now the same council turns to the association to help formulate its plans.

The SLA exists to represent landlords’ views at central and local Government; aid landlords to run their businesses properly; keep landlords up to date with appropriate information; negotiate trade discounts; enable and encourage networking.

The Property Ombudsmen (TPO)

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990.

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.

UK Association of Letting Agents (UKALA)

UKALA’s aims are two-fold. They are dedicated to representing the interests of letting and management agents in the UK, whilst also safeguarding the interests of both landlords and tenants.

To assist these aims, in 2011 UKALA signed a mutually beneficial business agreement with the NLA, the leading association for private residential-landlords in the UK. This coming together represents an important and progressive step towards a unified voice for landlords and letting agents in the sector.